From the category archives:

Commentary

Meet Me At MIX – Management Innovation eXchange

May 21, 2010
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If you want to be up on the latest in management trends and buzz, the place to be is at MIX, Gary Hamel’s latest website – a derivation from MLab I think. For those not aware of who Gary Hamel is, think modern day Drucker. MIX stands for Management Innovation eXchange, and the website is [...]

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Why You Gotta Be Good at Social Engineering

April 20, 2010
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A friend and I were talking about an experience he deals with in his business. Basically he finds that his customers fall into three categories: Happy Customers Unhappy Customers Effective at Rectifying their Unhappiness Unhappy Customers Ineffective at Rectifying their Unhappiness We were analyzing how customers control their own destiny in achieving their category, but [...]

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Big Idea – One Card

April 20, 2010
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I want to start a business. Usually that statement evokes one of two responses: Why don’t you? So do it! I respond similarly for both: I have a ton of business ideas that I think are viable and could be lucrative, but I don’t love them, and can’t imagine dedicating myself to them at this [...]

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E-Mail Postal Service

April 3, 2010
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One of the many business ideas I toss around with friends is a service where physical postal mail is scanned and emailed to the recipient. About a month ago, I commented on a post at The Operations Room, entitled Green Mail. The post was about the USPS transitioning to a more fuel efficient delivery fleet, [...]

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The Operations Room

March 3, 2010
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I came across a cool site today that is as dedicated as any other I’ve found to business operations management as I define it. The Operations Room is written by two Kellogg School of Management professors (Martin Lariviere and Gad Allon). A couple of their recent posts especially caught my eye – Green Mail and [...]

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