From the category archives:

Management

Pillar of Operations Improvement – Management Behavior

March 4, 2010
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This is the final post of a four part series. You can read the first three posts here: 3 Pillars of Operations Improvement Pillar of Operations Improvement – Business Process Pillar of Operations Improvement – Management Tools First we thought about how any business department operates on a cycle of activities making up a business [...]

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Pillar of Operations Improvement – Management Tools

January 26, 2010
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This is the third of a four post series. You can read the first two posts here: 3 Pillars of Operations Improvement Pillar of Operations Improvement – Business Process Removing variation and waste from the process and balancing the process to optimize the constraint will improve the operation. However, where many businesses struggle in Operations [...]

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Pillar of Operations Improvement – Business Process

January 18, 2010
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This is the second of a four post series. You can read the first introductory post here: 3 Pillars of Operations Improvement Generally the most obvious pillar of continuous improvement in businesses is that of the business process. Most large and many smaller companies have some sort of continuous improvement team that use methodologies such [...]

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3 Pillars of Operations Improvement

January 17, 2010
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The methodology that I have learned inside and out as an operations consultant implementing continuous improvement projects with my two most recent employers is based on improving 3 pillars. Business Process – the steps that any business, or any business department works through to serve their customer, or accomplish their task Management Tools – the [...]

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A Few Quick Method Changes

April 10, 2007

My employer calls the changes that it develops for it’s clients ‘Method Changes.’ As I travel every week for my job, I have come to be quite the critic of all the aspects of the travel industry, and lately I have been whipping up some pretty good method changes to address some of the stupidity [...]

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