Executive Summary – Patient Flow Improvement Cuts Length of Stay (LOS) As a management consultant, I worked with a client hospital emergency department to reduce Average Length of Stay by 10%. Specific improvements implemented include patient arrival time and volume modeling, aligned clinical team scheduling, standardized nurse / doctor communication practices, and innovative charge-nurse-esque patient [...]
E-Mail Postal Service
April 3, 2010One of the many business ideas I toss around with friends is a service where physical postal mail is scanned and emailed to the recipient. About a month ago, I commented on a post at The Operations Room, entitled Green Mail. The post was about the USPS transitioning to a more fuel efficient delivery fleet, [...]