Project Profile: Hospital ED Patient Flow

April 6, 2010
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Executive Summary – Patient Flow Improvement Cuts Length of Stay (LOS) As a management consultant, I worked with a client hospital emergency department to reduce Average Length of Stay by 10%. Specific improvements implemented include patient arrival time and volume modeling, aligned clinical team scheduling, standardized nurse / doctor communication practices, and innovative charge-nurse-esque patient [...]

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E-Mail Postal Service

April 3, 2010
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One of the many business ideas I toss around with friends is a service where physical postal mail is scanned and emailed to the recipient. About a month ago, I commented on a post at The Operations Room, entitled Green Mail. The post was about the USPS transitioning to a more fuel efficient delivery fleet, [...]

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Project Profile: High Volume Food Manufacturing Throughput

March 15, 2010
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Executive Summary – Lean Implementation Saves Food Manufacturing Plant $800k/yr As a management consultant, I worked with a client food manufacturing plant to kick-start a stalling lean implementation. By focusing the effort on throughput at the constraint, lean methodologies such as 5S, Visual Management System, and Total Productive Maintenance (TPM), plant throughput skyrocketed nearly 60%. [...]

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Pillar of Operations Improvement – Management Behavior

March 4, 2010
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This is the final post of a four part series. You can read the first three posts here: 3 Pillars of Operations Improvement Pillar of Operations Improvement – Business Process Pillar of Operations Improvement – Management Tools First we thought about how any business department operates on a cycle of activities making up a business [...]

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The Operations Room

March 3, 2010
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I came across a cool site today that is as dedicated as any other I’ve found to business operations management as I define it. The Operations Room is written by two Kellogg School of Management professors (Martin Lariviere and Gad Allon). A couple of their recent posts especially caught my eye – Green Mail and [...]

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